Privacy Policy

Privacy Policy

Last updated: September 2026

Campus & Legal takes your privacy seriously. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.

We aim to handle personal information fairly, securely and transparently.

1. Who We Are

Campus & Legal is operated by Swift Justice Ltd, a company registered in England and Wales under Company Registration Number 15792717.

Campus & Legal provides student-focused legal support across university and academic disputes, housing, employment, immigration, contracts, discrimination and related matters.

For data protection purposes, the controller of your personal information is:

Swift Justice Ltd
Trading as Campus & Legal
Company Registration Number: 15792717
Registered Address: 2B Strathmore Gardens, London, N3 2HL
Email: team@campusandlegal.co.uk

References in this policy to "Campus & Legal", "we", "us" or "our" mean Swift Justice Ltd trading as Campus & Legal.

2. What This Policy Covers

This policy applies when you:

• Visit our website

• Submit an enquiry or contact form

• Email, call or message us

• Ask us to review a legal issue

• Provide documents or evidence

• Become a client

• Use one of our legal support services

• Subscribe to updates or marketing

• Interact with us through social media or another digital platform

It also applies where information about you is provided to us by another person in connection with a matter we are reviewing.

3. Information We May Collect

The information we collect depends on why you are contacting us and the nature of your matter.

Contact and Identification Information

This may include:

• Your name

• Email address

• Telephone number

• Postal address

• Date of birth

• University or educational institution

• Student number where relevant

• Identification documents where necessary

Information About Your Matter

If you ask us for legal support, we may collect information relating to your circumstances and dispute.

This may include:

• University decisions and correspondence

• Academic records

• Appeal or complaint documents

• Academic misconduct allegations

• Housing and tenancy documents

• Employment contracts and workplace correspondence

• Immigration documents

• Financial information

• Contracts and agreements

• Court or tribunal documents

• Complaints, grievances and disciplinary records

• Witness evidence

• Photographs, screenshots and recordings

• Communications between you and other parties

• Information about previous legal proceedings

We only seek information that is reasonably relevant to understanding or assisting with your matter.

4. Sensitive Personal Information

Legal matters can sometimes involve particularly sensitive information.

Depending on your case, this may include information about:

• Health or disability

• Racial or ethnic origin

• Religious or philosophical beliefs

• Political opinions

• Trade union membership

• Sexual orientation

• Sex life

• Biometric or genetic information where relevant

This is known as special category personal data.

We may also receive information about criminal allegations, investigations, proceedings, convictions or offences where this is relevant to a matter.

We only process sensitive information where there is a lawful reason for doing so and where it is necessary for the purpose for which it was provided.

This may include processing necessary for obtaining legal advice, establishing legal rights or establishing, exercising or defending legal claims.

5. How We Receive Your Information

We normally receive personal information directly from you.

We may also receive information from:

• A person acting on your behalf

• Universities and educational institutions

• Employers

• Landlords or accommodation providers

• Letting agents

• Government departments or public authorities

• Courts and tribunals

• Solicitors, barristers and other legal professionals

• Witnesses

• Experts or professional advisers

• Referring organisations

• Publicly available sources

Where appropriate, we will explain why information has been obtained and how it will be used.

6. How We Use Your Information

We may use your personal information to:

• Respond to enquiries

• Assess whether we can assist you

• Understand your legal position

• Provide legal support and advice

• Review documents and evidence

• Prepare correspondence

• Draft complaints, appeals or representations

• Assist with negotiations

• Prepare matters for proceedings

• Communicate with you about your case

• Communicate with another person where you have authorised us to do so

• Maintain appropriate case records

• Manage payments and invoices

• Handle complaints

• Protect our legal rights

• Maintain the security of our services

• Prevent misuse or fraud

• Comply with legal and regulatory obligations

• Improve our website and services

• Send marketing where permitted by law

We will not use personal information for an unrelated purpose unless we have a lawful basis to do so.

7. Our Lawful Bases

UK data protection law requires us to have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on the following bases.

Contract

We may process information where this is necessary to provide a service you have asked us to provide or to take steps at your request before entering into an agreement.

Legal Obligation

We may process information where necessary to comply with a legal obligation.

This may include accounting, taxation, court orders, data protection requirements and other applicable legal duties.

Legitimate Interests

We may process information where necessary for our legitimate interests or those of another person, provided those interests do not override your rights.

Our legitimate interests may include:

• Responding to enquiries

• Operating and administering our practice

• Protecting our legal rights

• Maintaining appropriate business records

• Preventing fraud or misuse

• Improving our services

• Protecting the security of our website and systems

Consent

We may rely on your consent for particular activities where appropriate.

This may include certain marketing communications or non-essential website technologies.

Where we rely on consent, you can withdraw it at any time.

8. Special Category and Criminal Offence Data

Where a matter requires us to process special category information, we will identify an appropriate legal basis and additional condition under applicable data protection law.

Depending on the circumstances, this may include processing that is necessary for:

• Legal advice

• Establishing legal rights

• Exercising legal rights

• Defending legal claims

• Employment or social protection rights

• Substantial public interest purposes permitted by law

• Processing based on explicit consent where appropriate

Information concerning criminal allegations, offences or convictions will only be processed where permitted by law and where necessary for the relevant purpose.

9. Information About Other People

Documents you provide may contain personal information about other people.

For example, a university complaint may contain information about staff members or other students. A housing dispute may contain information about a landlord, agent or housemate. An employment matter may contain information about managers or colleagues.

Please only provide information that is reasonably relevant to your matter.

We will handle third-party information in accordance with applicable data protection law and duties of confidentiality.

10. Who We May Share Information With

We do not disclose personal information unnecessarily.

Where appropriate, information may be shared with:

• Solicitors

• Barristers

• Mediators

• Experts

• Professional advisers

• Courts and tribunals

• Universities

• Employers

• Landlords or accommodation providers

• Government departments

• Public authorities

• Regulatory bodies

• Insurers

• Accountants

• Technology and hosting providers

• Case management or customer relationship management providers

• Payment processors

• Email and communications providers

• Website analytics providers

Information will only be shared where there is a legitimate reason to do so.

Where appropriate, we will seek your authority before disclosing information in connection with your case.

We may also disclose information where required by law, a court order or another binding legal obligation.

11. Service Providers

We use third-party technology providers to help operate our website and services.

These may provide services such as:

• Website hosting

• Secure document storage

• Email

• Communications

• Online forms

• Appointment booking

• Payments

• Customer relationship management

• Case management

• Analytics

• IT security

Some of these organisations process personal information on our behalf.

Where appropriate, we require providers to handle information securely and only in accordance with our instructions and applicable law.

12. International Transfers

Some technology providers may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer complies with UK data protection law.

Depending on the destination, this may include relying on:

• UK adequacy regulations

• Approved contractual safeguards

• The UK International Data Transfer Agreement

• The UK Addendum to approved contractual clauses

• Another lawful transfer mechanism

You can contact us if you would like further information about safeguards used for international transfers relevant to your information.

13. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access

• Accidental loss

• Improper disclosure

• Alteration

• Misuse

• Destruction

Measures may include access controls, secure systems, password protection, encryption where appropriate, restricted access to case information and secure document storage.

Access to sensitive information is limited to those who reasonably need it for their role.

No internet-based system can be guaranteed to be completely secure. We therefore continually review the measures used to protect information.

14. Confidentiality

Information provided in connection with a legal matter may also be subject to duties of confidentiality.

We treat information about your matter as confidential and do not disclose it unless there is a proper reason to do so.

There may be limited circumstances where disclosure is required or permitted by law.

15. How Long We Keep Information

We do not keep personal information for longer than reasonably necessary.

The appropriate retention period depends on the type of information, why it was collected and any legal, contractual, insurance or professional requirements that apply.

Enquiries That Do Not Become Matters

We may retain enquiry information for up to 12 months after the last communication.

Client and Case Files

We may retain closed case files for up to 6 years after the matter ends, unless there is a reason to retain information for a longer or shorter period.

Financial Records

Financial and transaction records may be retained for the period required by applicable accounting and taxation law.

Marketing Information

Marketing information may be retained until you unsubscribe, withdraw consent or object to receiving marketing.

We may keep limited information after an opt-out to ensure that we continue to respect your preference.

Retention periods may be extended where reasonably necessary in connection with legal proceedings, complaints, regulatory requirements or the protection of legal rights.

16. Website Information

When you visit our website, certain technical information may be collected automatically.

This can include:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time spent on pages

• Referral source

• Approximate location derived from technical information

• Website interaction information

We use this information to operate the website, maintain security and understand how visitors use our services.

17. Cookies

Our website may use cookies and similar technologies.

Some cookies are necessary for the website to operate correctly.

Other technologies may be used for:

• Analytics

• Remembering preferences

• Measuring website performance

• Understanding how visitors use the website

• Marketing where applicable

Where consent is legally required, non-essential cookies will not be placed until you have made a choice.

You can change your cookie preferences through the cookie controls provided on the website.

Further information may be provided in our Cookie Policy.

18. Marketing

We may occasionally send information about Campus & Legal services, updates or resources where permitted by law.

You can unsubscribe from marketing communications at any time.

Every marketing email we send will provide an appropriate way to opt out.

We will not use an enquiry about a sensitive legal matter to send unrelated marketing where doing so would be inappropriate or inconsistent with your reasonable expectations.

19. Your Right to Object to Direct Marketing

You have the right to object at any time to the use of your personal information for direct marketing.

If you object, we will stop using your personal information for that purpose.

You can unsubscribe using the link in a marketing message or contact us at:

team@campusandlegal.co.uk

20. Automated Decision-Making

We do not make decisions about whether you receive legal support, the merits of your case or the outcome of your matter solely through automated processing where that decision would have a legal or similarly significant effect on you.

Technology, including artificial intelligence tools, may be used to assist administrative, research, document management or analytical tasks where appropriate.

Where such technology is used, responsibility for substantive professional decisions remains with a person.

Sensitive client information will only be processed using technology where we are satisfied that its use is appropriate and consistent with our data protection and confidentiality obligations.

21. Your Data Protection Rights

Depending on the circumstances and the lawful basis being relied upon, you may have the following rights.

Right of Access

You can ask for confirmation that we process your personal information and request a copy of that information.

Right to Rectification

You can ask us to correct information that is inaccurate or complete information that is incomplete.

Right to Erasure

In certain circumstances, you can ask us to delete your personal information.

This right is not absolute. We may need to retain information where there is a legal or legitimate reason to do so.

Right to Restrict Processing

You may be able to ask us to restrict how your personal information is used in certain circumstances.

Right to Object

You may have the right to object to processing based on legitimate interests.

You have a separate right to object at any time to direct marketing.

Right to Data Portability

In certain circumstances, you may ask us to provide information you supplied to us in a structured, commonly used and machine-readable format or transfer it to another organisation.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw that consent at any time.

Withdrawal does not affect processing that was lawful before consent was withdrawn.

Rights Relating to Automated Decisions

You may have additional rights where a decision producing legal or similarly significant effects is made solely through automated processing.

Not all rights apply in every situation.

22. Making a Data Protection Request

To exercise a data protection right, contact:

Email: team@campusandlegal.co.uk

Please explain:

• Who you are

• Which right you wish to exercise

• The information or matter your request relates to

We may need to verify your identity before releasing personal information.

We will normally respond within the period required by data protection law.

23. If You Do Not Provide Information

You are not generally required to provide personal information simply to browse our website.

However, we may need certain information to:

• Assess an enquiry

• Understand your legal position

• Provide advice or support

• Verify identity

• Enter into an agreement

• Comply with legal obligations

If necessary information is not provided, we may be unable to provide the requested service.

24. Information About Children and Young People

Our services may occasionally involve individuals under the age of 18.

Where this happens, we take additional care when handling personal information.

Depending on the circumstances, nature of the service and age of the individual, additional safeguards or involvement from a parent, guardian or other appropriate person may be required.

We only seek information that is reasonably necessary for the relevant purpose.

25. Links to Other Websites

Our website may contain links to websites operated by other organisations.

We are not responsible for how those organisations process personal information.

You should review the privacy information provided by the relevant organisation when visiting another website.

26. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• Our services

• Our technology

• Our business practices

• Data protection law

• Regulatory guidance

The latest version will be published on this page.

Where a change materially affects how we use personal information already provided to us, we will take appropriate steps to notify affected individuals where required.

27. Questions or Concerns

If you have a question about this policy or how Campus & Legal handles your personal information, please contact:

Swift Justice Ltd
Trading as Campus & Legal
Company Registration Number: 15792717
2B Strathmore Gardens
London, N3 2HL
Email: team@campusandlegal.co.uk

We encourage you to contact us first if you have concerns so that we have an opportunity to address them.

28. Complaints to the Information Commissioner's Office

You have the right to complain to the Information Commissioner's Office if you are concerned about how your personal information has been handled.

Information about raising a data protection complaint is available directly from the Information Commissioner's Office.