Overview:
Housing problems can quickly affect your studies, finances and day-to-day life. Disputes may involve your landlord, letting agent, private student accommodation provider or university accommodation.

Campus & Legal helps students understand their housing rights and contractual position. We can review tenancy agreements, correspondence, photographs and other evidence, explain the available options and help you take practical steps to resolve the problem.

Support can include:

• Tenancy agreements and contractual disputes

• Deposit deductions and deposit protection

• Disrepair and property conditions

• Rent disputes and alleged arrears

• Eviction and possession proceedings

• Problems with student accommodation providers

• Harassment or pressure from landlords and agents

• Unfair charges and additional fees

• Repairs and failures to maintain accommodation

• Disputes over inventories and property damage

• Ending or leaving a tenancy

• Correspondence with landlords, agents and accommodation providers

Housing disputes often involve both legal rights and practical decisions about what to do next. We can help you understand your position, gather the right evidence and respond effectively.

Our Approach

We start by understanding what has happened, reviewing tenancy documents, landlord correspondence and evidence and identifying the key issues. We then explain your position clearly and help you decide what action makes sense.

Our advice is practical and focused on what can actually be done next.

How It Works

1. Tell Us What Happened Send us a short explanation of the problem and any relevant documents.

2. We Review Your Case We assess the facts, evidence, relevant rules and any important deadlines.

3. Understand Your Options We explain where you stand and the different routes available to you.

4. Decide What Happens Next Depending on the issue, we can help with landlord correspondence, tenancy issues and accommodation complaints or other formal action.

Clear Fees

We believe students should understand the likely cost before deciding how to proceed.

Where possible, we offer fixed-fee services for defined pieces of work such as document reviews, written advice, appeals, complaints and drafting.

The scope and fee will be agreed before work begins.

No Win, No Fee

Some cases may be suitable for a no win, no fee arrangement.

This may be available for eligible claims where there is a potential financial recovery, subject to an assessment of the merits, evidence, value and risks of the case.

Not every matter will qualify, but we will explain the available funding options clearly before you decide whether to proceed.

What We Review

Depending on the issue, this may include:

• Relevant correspondence

• Contracts or agreements

• University or workplace policies

• Decisions and outcome letters

• Evidence submitted by either side

• Photographs, screenshots or records

• Important dates and deadlines

• Previous complaints, appeals or responses

We focus on the documents that actually matter to the issue.

Practical Advice

Legal problems are rarely just about what the law says.

We also consider timing, cost, evidence, the outcome you want and the practical consequences of taking action.

The aim is to give you enough information to make an informed decision.

Support at Different Stages

You do not need to instruct us for the entire matter.

We can help with a specific stage, such as reviewing a decision, advising on your options, drafting a response or preparing a formal submission.

Where appropriate, we can also provide more ongoing support.

Early Advice Matters

Some disputes have strict tenancy notice and deposit deadlines.

Getting advice early can make it easier to preserve evidence, understand the relevant procedure and avoid missing an important opportunity to act.

A Joined-Up Approach

Student problems do not always fit neatly into one area of law.

A housing problem may also involve discrimination or contractual rights. Where issues overlap, Campus & Legal considers the wider picture rather than looking at each problem in isolation.

Outcome Focused

Our focus is not simply on identifying legal issues.

We look at what you are trying to achieve and the most practical route towards that outcome, whether that involves resolving the issue informally, challenging a decision, negotiating or considering formal proceedings.